Get in Touch With Us
Got a question about something you read on fablearts.org.uk, spotted a detail that needs updating, or want to flag a concern about one of the sites we cover? This is the page for that. Below is how to reach us, what we can help with, and what happens once your message lands with us.
How to Get In Touch
Email is the best route to our team. Send your message to [email protected] and we'll aim to get back to you within two working days. A quick note on what your enquiry relates to at the top of your message helps us route it to the right person and answer it faster.
What We Can Help With
We cover casinos not on GamStop, betting sites not on GamStop, and the wider UK online casino market — so most of the messages we get fall into a handful of categories:
- Questions about a listed brand — Want more detail on how a welcome offer works, what payment methods a site takes, or how we arrived at a particular rating? Ask away.
- Corrections — Offer terms, ratings and licensing details change. If something looks out of date, tell us and we'll check it.
- Content requests — If there's a topic around non GamStop casinos, payment methods, or game selection you'd like us to cover in more depth, we're happy to hear suggestions.
- Site or technical issues — Broken links, display problems, or anything else that's got in the way of using the site.
- Player support and self-exclusion queries — If you or someone close to you wants information on managing gambling activity, including self-exclusion options at casinos outside the GamStop scheme, mention this in your message and we'll point you towards relevant guidance.
What This Page Is Not
We're an independent comparison resource, not a casino operator. That means we can't process deposits, withdrawals, account verification or bonus disputes — those requests need to go directly to the support team of the casino in question. What we can do is help you understand how a site works, how it compares to others, and where to find its own contact channels once you've signed up.
A Note on Our Reviews
Our rankings, including brands such as Betmica, Kikibet and Betninja featured elsewhere on the site, are built from our own research into licensing, game ranges, payment options and offer terms. Commercial relationships with any operator never decide where a brand sits in our rankings. If you think a listing has drifted out of date or you've had an experience that contradicts what we've published, we want to know — it directly informs how we keep our content accurate.
What Happens Once You Write to Us
A person on our team reads every message that comes in — there's no automated reply standing in for a real answer. We typically respond within two working days, though it can run a little longer if enquiries are heavier than usual. If your message needs a follow-up, we'll come back to you.
If you're weighing up which non GamStop casino suits you before you get in touch, our guide to trusted non GamStop casinos in the UK covers the criteria we use and how the current top-rated sites compare.
Thanks for taking the time to reach out. Whether it's a correction, a question, or simply feedback on what you've read, we're glad to hear from you.